Shipping
At Mikaela Beauty, we are committed to ship out your orders as fast as we can!
For latest shipping updates, be sure to follow our blogs!
All orders placed before 2:15 PM MST will be shipped out the same day (Except Weekends & Holidays). Orders placed during the weekends or holidays will likely be processed by Canada Post on the following Monday or next business day.
- Please note tracking numbers may take up to 48 hours to be live within Canada Post.
- If no shipping confirmation email received within 48 hours of the order, be sure to check your inbox/spam folder, your order is likely on hold and waiting for your further response.
- Free Expedited shipping on Canadian orders over $70.00 CAD. *
- Free Xpresspost shipping on Canadian orders over $160.00 CAD. *
- Free Tracked Packet shipping on U.S. orders over $85.00 CAD. *
- Free Xpresspost shipping on U.S. orders over $200.00 CAD. *
- All orders will be shipped & tracked via Canada Post (Except International orders)
- P.O. Box address must be able to accept parcels.
Shipping within Alberta
| Total Orders | Shipping Option | Shipping Cost | Delivery Time |
|---|---|---|---|
| Under $65 CAD* | Expedited Parcel | $8.00 CAD | 1-2 Business Days** |
| Xpresspost | $15.00 CAD | 1 Business Days** | |
| $65 CAD and over* | Expedited Parcel | FREE | 1-2 Business Days** |
| Xpresspost | $12.00 CAD | 1 Business Days** | |
| $120 CAD and over* | Xpresspost | FREE | 1 Business Days** |
**Major cities only, rural areas may vary.
Please note we do not offer local pick ups in Edmonton.
Shipping within Canada
All Canadian orders do not need to pay duties or brokerage fees. Everything will be shipped from our Edmonton facility, and there will be no unexpected charges when the package arrives at your door. Express shipping also available at your choice!
For Provinces of (BC, SK, MB, YT, NT)
| Total Orders | Shipping Option | Shipping Cost | Delivery Time |
|---|---|---|---|
| Under $45 CAD* | Expedited Parcel | $12.00 CAD | 2-4 Business Days** |
| Xpresspost | $20.00 CAD | 1-3 Business Days** | |
| Between $45-70 CAD* | Expedited Parcel | $10.00 CAD | 2-4 Business Days** |
| Xpresspost | $18.00 CAD | 1-3 Business Days** | |
| $70 CAD and over* | Expedited Parcel | FREE | 2-4 Business Days** |
| Xpresspost | $13.00 CAD | 1-3 Business Days** | |
| $160 CAD and over* | Xpresspost | FREE | 1-3 Business Days** |
For Provinces of (ON, QC, NL, NB, PEI, NS, NU)
| Total Orders | Shipping Option | Shipping Cost | Delivery Time |
|---|---|---|---|
| Under $45 CAD* | Expedited Parcel | $15.00 CAD | 4-6 Business Days** |
| Xpresspost | $22.00 CAD | 1-3 Business Days** | |
| Between $45-70 CAD* | Expedited Parcel | $10.00 CAD | 4-6 Business Days** |
| Xpresspost | $19.00 CAD | 1-3 Business Days** | |
| $70 CAD and over* | Expedited Parcel | FREE | 4-6 Business Days** |
| Xpresspost | $13.00 CAD | 1-3 Business Days** | |
| $160 CAD and over* | Xpresspost | FREE | 1-3 Business Days** |
Estimated Delivery Time for Expedited Parcels
| Edmonton, Majority cities of Alberta | 1-2 Business Day** |
| Alberta, British Columbia, Manitoba, Saskatchewan | 2-3 Business Days** |
| Ontario, Quebec, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island | 4-7 Business Days** |
**Major cities only, rural areas may vary.
Estimated Delivery Time for Xpresspost Parcels
| Edmonton, Majority cities of Alberta | 1 Business Day** |
| Alberta, British Columbia, Manitoba, Saskatchewan | 1-2 Business Days** |
| Ontario, Quebec, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island | 1-3 Business Days** |
**Major cities only, rural areas may vary.
Shipping to United States
U.S customers are responsible for custom duties and taxes, please note we have no control over these fees, and we will have to report the actual value of your order. Delivery time may also be delayed if U.S Custom have your package on hold for a long period of time.
| Total Orders | Shipping Option | Shipping Cost | Delivery Time |
|---|---|---|---|
| Under $85 CAD* | Tracked Packet | $15.00 CAD | 4-7 Business Days** |
| Xpresspost USA | $35.00 CAD | 2-4 Business Days** | |
| $85 CAD and over* | Tracked Packet | FREE | 4-7 Business Days** |
| Xpresspost USA | $20.00 CAD | 2-4 Business Days** | |
| $200 CAD and over* | Xpresspost USA | FREE | 2-4 Business Days** |
*Total order amount after discounts and before taxes.
**Major cities only, rural areas may vary.
Shipping International
International customers are responsible for customs duties and taxes, please note we have no control over these fees, and we will have to report the actual value of your order. Delivery time may also be delayed if local customs have your package on hold for a long period of time.
| Total Orders | Shipping Option | Shipping Cost | Delivery Time |
|---|---|---|---|
| Under $100 CAD* | Tracked Packet International | $85.00 CAD | 6-12 Business Days |
| $100 CAD and over* | Tracked Packet International | $55.00 CAD | 6-12 Business Days |
*Total order amount after discounts and before taxes.
Shipping Policies
- Correct Shipping and Billing address.
- Correct phone number.
- Aware of your local customs regulations. (Outside Canada)
- Avoid leaving these products outside under extreme temperature.
- Reasonable time to pick up your order if not delivered to you in person.
We are not responsible if:
- Packages are stolen, damaged during transportation by the carrier.
- Packages are refused by the local custom.
- Packages are delayed due to further custom examination.
- Packages are delayed due to the holiday season.